Write to us through the details below if you have found outdated information, want a Kenyan bookmaker reviewed or have feedback on a prediction. An editor reads every message, and reports of wrong facts are handled first. You can see who checks what on the team roles page.
Messages we can act on
- Fact corrections. A paybill number, promo rule, app link or licence detail that no longer matches the operator's site.
- Review suggestions. A bookmaker serving Kenya that we have not covered yet.
- Tips feedback. A market or league you want covered, or a point where you think our reasoning was weak.
- Business enquiries. Operators and agencies may contact us about listings; ratings are not for sale.
How to make a correction quick to check
Include the address of our page, what is wrong and where you saw the current version: the operator's promotions page, its help centre, an SMS from the bookmaker or its Google Play listing. A screenshot helps. We confirm every change against the operator's public pages before editing, which usually takes a few working days.
What we cannot do
We have no access to any betting account. We cannot reverse a bet, unlock a withdrawal, recover an M-Pesa deposit or settle a disputed slip. Contact the bookmaker's customer care first; if that fails, the Gambling Regulatory Authority handles complaints about licensed operators. Never send us your password, M-Pesa PIN or ID number. Our privacy notice explains how we keep the messages you send.
Watch out for impostors
We do not sell tips, run paid WhatsApp or Telegram groups, or offer fixed matches. Anyone asking for money in our name is a scammer. Our about us page explains how the site is actually funded.
Our details
Email: [email protected]
We aim to reply within a few working days, East Africa Time. If you are worried about your own betting or a relative's, see our responsible gambling page for immediate steps. Betting is for adults 18+ only.
Frequently asked questions
Can you help me get my withdrawal paid?
No. We are not linked to any bookmaker's systems. Contact the operator's customer care and keep your M-Pesa confirmation messages as evidence.
How fast do you fix a reported error?
Once we confirm the change on the operator's own pages, we update the record, usually within a few working days.
Can I suggest a league for predictions?
Yes. Tell us the league and the markets you bet on, and we will consider it when planning coverage.
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